Terms & Conditions

Last Updated: 3^rd October 2025

Welcome to D’Pherin. By accessing or using our website, www.dpherin.com, or purchasing our products, you agree to comply with and be bound by these Terms & Conditions, as well as any additional guidelines or rules applicable to specific sections of the website or services.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Acceptance of Terms

By accessing or using the D’Pherin website, you confirm that you:

• Have read, understood, and accepted these Terms & Conditions;
• Are legally capable of entering into binding contracts under applicable law;
• Agree that these Terms constitute a legally binding agreement between you and D’Pherin.

Eligibility

• The website, products, and services are intended for individuals 18 years or older or the legal age of majority in your jurisdiction.
• Minors may only use or purchase our services under the supervision of a parent or legal guardian.
• By using the website, you represent and warrant that you meet the eligibility criteria.

Account Registration & Responsibilities

• You may create an account to access certain services. You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate, current, and complete information during registration.
• D’Pherin reserves the right to suspend, restrict, or terminate accounts if information is false, fraudulent, or in violation of these Terms.
• You are solely responsible for all activities conducted through your account.

Intellectual Property Rights

• All content on this website—including images, graphics, logos, text, product designs, and website interfaces—is the exclusive property of D’Pherin or its collaborators.
• Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited and may constitute infringement under applicable intellectual property laws.
• All trademarks, service marks, trade names, and logos displayed on the website are protected by law and remain the property of their respective owners.

Permitted Use & Prohibited Conduct

You agree to use the website solely for lawful and personal purposes. You must not:

• • Interfere with the security or operation of the website;
  • Engage in fraudulent, abusive, or illegal activity;
  • Use automated tools to extract data without written permission;
  • Upload or share content that is defamatory, obscene, harassing, or violates third-party rights;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
  • Attempt to gain unauthorized access to any part of the website or other users’ accounts.

Orders, Pricing & Payment

• Orders are confirmed only after successful payment and acceptance by D’Pherin.
• Payment must be made through authorised methods as indicated on the website.
• Prices, availability, and delivery charges are subject to change without prior notice.
• Luxury packaging may vary slightly to ensure the highest standards of presentation are maintained.

Shipping & Risk of Loss

• Shipping timelines are estimates and subject to courier schedules.
• Risk of loss or damage transfers to the recipient upon delivery.
• D’Pherin is not liable for delays or issues caused by third-party logistics providers.

Returns & Exchanges

• Returns and exchanges are accepted only for defective, damaged, or incorrect products.
• Products such as perfumes are non-returnable due to hygiene and safety considerations.
• Customers must notify D’Pherin within 24 hours of receipt for defective or damaged items.
• For detailed procedures, refer to our Returns & Exchanges Policy.

Privacy & Data Protection

• Personal information is collected, stored, and processed in accordance with our Privacy Policy.
• Data may be shared with trusted service providers for payment processing, logistics, or IT services, strictly for the purpose of fulfilling orders.
• D’Pherin may disclose data if required by law or to protect its rights, safety, or customers.
• International Transfers: Personal information may be transferred, stored, or processed outside your country of residence, including in countries such as the United States. D’Pherin ensures adequate safeguards, such as Standard Contractual Clauses, are in place.
• Children’s Privacy: Our website and services are not directed at individuals under 18. We do not knowingly collect data from minors. If you believe a minor has shared personal information, please contact us immediately for removal.

Third-Party Links

The website may contain links to third-party websites or services. D’Pherin does not control these third parties and is not responsible for their content, privacy practices, or services. Users should review the policies of any third-party website they visit.

Disclaimers & Limitation of Liability

• All products and services are provided “as is” without warranties of any kind.
• D’Pherin is not liable for indirect, incidental, consequential, or punitive damages arising from the use of the website or purchase of products.
• We do not guarantee uninterrupted, error-free access to the website or accuracy of its content.

Indemnification

You agree to indemnify, defend, and hold harmless D’Pherin, its affiliates, directors, employees, and partners from any claims, losses, damages, liabilities, or costs arising from:

• Your use of the website or products;
• Violation of these Terms;
• Infringement of any intellectual property or third-party rights;
• Breach of applicable laws or regulations.

Intellectual Property Infringement Reporting

If you believe your intellectual property rights have been violated via the website, notify us at support@dpherin.com. D’Pherin will investigate and take appropriate action.

Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

Changes to Terms

D’Pherin reserves the right to modify or update these Terms at any time. Changes become effective upon posting on the website. Continued use constitutes acceptance of the updated Terms.

Contact Information

For inquiries, complaints, or support:

Trade Name: D’Pherin Private Limited
Email: support@dpherin.com
Phone: +91 99719 81052
Address: India